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• #9851 liszi70 nagyúr #20238798 #9849

  Új Válasz 2022-11-20 15:18:17 #9851

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  liszi70

  nagyúr

  válasz #20238798 #9849 üzenetére

  Megjött a válasz, de nem értem, mert valami bankkártya ellenőrzésről, hitelesítésről ír, de nekem semmilyen lehetőséget vagy ablakot NEM dobott fel erre a vásárlás folyamán:

  Hello,

  Following your email, I have noted your request.

  I have carried out research and I inform you that the payment for your order has not been authenticated, it is for this reason that the amount has not yet been debited from your account.

  Payments on Amazon have always been secure, because protecting customers' payment methods has always been our priority. Amazon's security standards were already very high.

  Card verification is an extra level of security that your bank can ask for at checkout.

  For more information, please see our help pages:

  https://www.amazon.fr/gp/help/customer/display.html?nodeId=GY3EKFZ8RDXC32VN

  When you pay for your order, you subscribe or click on the “Buy now with 1-Click” box from a product page, your bank may ask you to validate the transaction from your banking application or by entering a unique security code to be able to complete the purchase.

  To check your card payment:

  1. Follow the instructions on your bank's website

  2. A bank may ask you to verify your identity directly from your banking app or using a unique security code, for example.

  3. If a security code is requested, check your text messages and emails to retrieve your code and enter it.

  4. Your bank may also ask you to verify the purchase using fingerprint or facial recognition technology, if this technique has already been implemented.

  Once the process is complete, you will be redirected to Amazon and you will receive a confirmation that your order has been successfully created.

  If you continue to receive an error message or are unable to complete the verification, please contact your local bank or branch as they may be able to provide you with more details on why your verification failed. Then try to start the process again. You can also use other payment methods, such as gift cards or bank account debit.

  If you continue to receive an error message or are unable to complete the verification, please contact your bank as they may be able to provide you with more details on why your verification failed. Then try to start the process again.

  To facilitate the smooth conduct of the audit, please ensure that:

  • You are the holder of the bank card. The bank will send a notification or code to the card owner.
  • For banking verification, you access your banking application, validate the transaction and return to Amazon.
  • For verification with a security code, you enter the code correctly. Look for your code in your text messages and emails, not forgetting to check your spam folder
  • Your personal information is up to date with your bank, in particular your email address, mobile phone number, and you have downloaded the most recent online banking app.
  • Your personal information in Your Amazon Account is up to date. If there is a problem with the verification, we will let you know. Add your mobile number and download the Amazon app to receive real-time notifications.

  If you're having trouble displaying the verification web page, try using a different browser. You can also use other payment methods, such as gift cards or bank account debit.

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