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• #2317 Winne nagyúr Winne #2316

  Új Válasz 2012-11-04 11:24:29 #2317

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  Winne

  nagyúr

  válasz Winne #2316 üzenetére

  Veronica:
  Thanks. Please give me a moment to check on your account.

  Veronica:
  Thanks for patiently waiting. I saw three records of your order attempts. Two of them are on Risk status, the other one on Pending Payment.

  Veronica:
  Your order is currently under review. For your protection as a customer, we review some orders to ensure accuracy and check for fraud. Once the status changes on your order, you will receive an email. You can also view your order status on Origin.com

  Veronica:
  It means that your order is currently being reviewed.

  Veronica:
  The other one is on Pending Payment. This status typically means that we are waiting on receiving funds from the customer's financial institution, although it is also used as a placeholder status for pre-orders and items on backorder.

  Veronica:
  I'm sorry about this. I think you need to contact your bank first.

  Veronica:
  I understand but since the system tells us that it needs to be reviewed then there is nothing we can do. I really suggest that you contact your bank first because they know more of your financial matters.

  Veronica:
  I apologize but even if you give me your card number and I do the order for you, I will still get the same issue.

  Ebben benne van az egész szánalom...

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