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• #18685 mr.dana aktív tag mr.dana #18684

  Új Válasz 2020-10-13 14:28:13 #18685

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  mr.dana

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  válasz mr.dana #18684 üzenetére

  Dear xxxx
  Thank you for your email and order 85260564.
  After having checked the problem via the video and photos you sent, we can determine that the product has manufactuing defect , we apologize for this situation.
  We would like to refund Ft33,425 to your payment account. You will receive a refund in the same payment method you used to place this order. And you need to send back the item you received.
  Since different transportation companies have different charging standards around the world, would you cooperate with us in asking for the cheapest freight with a tracking number? After we received your reply, we would consider the items should be return or not, Thanks a lot!
  Here is the shipping address: Dongguan City,Guangdong Province,China.
  And you do not need to pay any extra shipping fee.
  And we do not request additional payment for the reshipment.
  Please let us know which solution is more convenient for you. Looking forward to your reply.
  Best regards,
  Cecilia
  

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