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• #19 julius75 aktív tag

  Új Válasz 2021-06-30 06:29:30 #19

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  julius75

  aktív tag

  Ma reggel:

  "Western Digital has an important announcement for registered My Book Live or My Book Live Duo customers.

  Immediately disconnect your My Book Live device from the Internet to protect your data from ongoing attacks. You can disconnect the device and continue to access your data locally by following these instructions on our Knowledge Base.

  Some My Book Live devices connected to the Internet are being compromised by attackers and in some cases, the attackers have triggered a factory reset that appears to erase all data on the device.

  We are here to help. Although this product family is no longer sold or supported by Western Digital, we know some of our customers have been impacted and we want to help. If you have lost your data as a result of these attacks, we will provide data recovery services which will be available beginning in July.

  We know how important your data is to you and are committed to helping you protect it. We are launching a trade-in program that will allow you to upgrade from your My Book Live to one of our supported My Cloud devices.

  We will provide details about how to take advantage of these programs in a separate email.

  In case you are concerned about other products and services from Western Digital, our investigation of this incident has not found any evidence that our cloud services, firmware update servers, or customer credentials were compromised. The vulnerabilities being exploited are limited to the My Book Live devices, which were introduced to the market in 2010 and received a final firmware update in 2015. These vulnerabilities do not affect our current My Cloud product family.

  The latest information about this incident will be available on our Product Security Portal. If you need any additional help, please contact our Customer Support team."

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